FAQ
Security
Yes, Magic World Store is trustworthy! With humanized service, doubts are answered objectively through our service channels. Any problem is treated as a priority, so that it is resolved as quickly and in the best way possible.
Buying with us is simple, fast and super safe! All information is coded (encrypted), stored securely and respects your privacy.
Rest assured: your data will be safe with us!
We accept all major cards. Remembering that our payment gateway is completely secure.
Shipping
Our standard, completely free delivery time is 7 to 16 business days. Remembering that weekends and holidays are not counted as working days!
We also offer Express Shipping with delivery up to 3 days faster than Standard Delivery.
Our goal is for our customers to be completely satisfied. We guarantee delivery of your order and satisfaction, and you can track the entire delivery using your order's tracking number.
As soon as payment is confirmed, your product begins to be packaged and separated. The deadline for dispatching products is 1 to 3 business days. And it is from dispatch that your delivery period begins to count.
Yes, this is completely normal. Some of our products are sent from different suppliers, so it may happen that you receive one product and the other product you receive later. But don't worry! All orders will reach you.
Other
Our support works from Mon to Sat. from 9am to 5pm. You can contact us via WhatsApp +353 083 091 3100 (messages only - we do not answer calls) or by email store@magicworld.ie
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.